Introduction
ACE AI Academia (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains:
What information we collect
How we collect it
How we use it
Whether we share it
How we protect it
By using the app, you agree to the terms described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
A. Account Information
Name
Email address
Password (encrypted and stored securely)
B. User-Submitted Content
Medical questions
Text prompts
Uploaded content (if applicable)
C. Usage Information
App activity
Device type
Operating system
IP address
Log data
We do not collect payment information inside the app.
How We Use Your Information
We use your information to:
Provide AI-generated medical information
Improve app functionality
Maintain security
Respond to user support requests
Comply with legal obligations
We do not sell your personal data.
AI Processing and Third-Party Services
The app uses Microsoft Azure OpenAI Service to generate AI-powered responses.
What Data Is Sent
When you submit a question or prompt in the app, the text you enter is securely transmitted to Microsoft Azure OpenAI Service for processing.
What Data Is Not Sent
We do not intentionally transmit:
Payment information
Passwords
Device identifiers
Authentication tokens
Personal identifiers unless voluntarily included in the text you submit
Purpose of Transmission
Your submitted text is sent solely for the purpose of generating an AI response that is returned to the app.
Data Protection
All transmissions are encrypted in transit using HTTPS.
Microsoft Azure OpenAI Service acts as a data processor.
Microsoft provides data protection safeguards consistent with industry standards.
Data submitted through Azure OpenAI is not used to train public AI models.
User Consent
Before your first AI request, the app presents a clear disclosure and requests your consent to transmit your submitted content to Microsoft Azure OpenAI Service.
No AI processing occurs until consent is provided.
Data Sharing
We may share data only with:
Microsoft Azure OpenAI Service (for AI response generation)
Cloud hosting providers necessary to operate the app
Legal authorities when required by law
We do not:
Sell personal data
Share data for advertising
Share data for marketing purposes
Data Retention
We retain data only as long as necessary to:
Provide services
Comply with legal requirements
Maintain security
Users may request deletion of their account and associated data.
Data Security
We implement reasonable technical and organizational safeguards to protect user data, including:
Encryption in transit
Secure storage systems
Access controls
Your Rights
Depending on your jurisdiction, you may have the right to:
Access your data
Correct inaccurate data
Request deletion
Withdraw consent
To exercise these rights, contact us at:
support@aceaiacademy.com
Children’s Privacy
This app is not intended for children under 13 years of age. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy, please contact:
ACE AI Academia
Email: support@aceaiacademy.com
Website: https://www.aceaiacademy.com
Health-Related Information
The app may allow users to submit health-related information, such as medical symptoms, medical questions, or other health-related text in order to receive AI-generated informational responses.
This information may include sensitive health data voluntarily entered by the user. Users should avoid including personally identifiable information in their medical questions unless necessary.
How Health Data Is Used
Health-related information entered by the user is used solely for the following purposes:
Generating AI-powered informational responses within the app
Providing educational medical information
Improving the functionality and performance of the app
Health data is not used for advertising, marketing, or profiling purposes.
Third-Party Processing of Health Data
When a user submits a question or prompt, the text entered by the user may be securely transmitted to Microsoft Azure OpenAI Service to generate an AI-powered response.
Only the text submitted by the user is transmitted for processing.
We do not intentionally transmit:
Account passwords
Payment information
Authentication credentials
Device identifiers
All transmissions are encrypted in transit using secure protocols.
Microsoft Azure OpenAI Service acts as a data processor and provides data protection safeguards consistent with industry standards.
User Control of Health Data
Users control the health-related information they choose to submit within the app.
Users may request deletion of their account and associated data by contacting us.
Data Protection
We take reasonable technical and organizational measures to protect health-related data, including:
Encryption of data in transit
Secure infrastructure and access controls
Limiting access to authorized systems and services only
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Medical Disclaimer
The app provides AI-generated informational responses only and does not provide medical diagnosis, treatment, or professional medical advice. Users should consult a qualified healthcare professional for medical concerns.
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